Whether your organization is thinking about writing its first KAPE Application or wants to improve its next one, this interactive workshop is for you. It provides a wealth of practical advice on how to:
Plan and organize the effort
Develop each element of the application
Provide the right type of information in your responses to Criteria questions
Describe your processes and results clearly and concisely, and use tables, graphs, and diagrams to help tell your story
Align your responses across the Organizational Profile, and Process and Results Categories
Because this workshop will run over lunch, it will include a boxed lunch.
Everything You Ever Wanted to Know About the Baldrige Criteria
Just exactly what is a work system? Why do performance projections matter? How do I find those elusive linkages? What’s the difference between a core competency and a strategic advantage? Here is your chance to get answers to all of your questions about the Baldrige Criteria. Submit your questions in advance or bring them with you, and we’ll tackle them in this open forum.
Dr. Bruce Kintz is the President & CEO of Concordia Publishing House (2011 Baldrige Recipient)He will be speaking on leadership efforts associated with utilizing the Baldrige criteria and sharing some tips and tricks for integrating Baldrige into any organization.
Performance Excellence: From dream to day job, William E. Bullis, Vice President, Sterile Disposables Product Supply Bayer Healthcare (formerly MEDRAD, Inc. , two-time Malcolm Baldrige National Quality Award recipient)
Strategic Workforce Planning, Mike Willard, Vice President, Enterprise Solutions
Esprit de Corps: a critical element in a high performance enterprise, David Reiter, MD Associate Chief Medical Officer & Dennis R. Delisle, MHSA, PMP Operational Excellence Manager, Thomas Jefferson University Hospitals (2012 Mastery Award Recipient)
12:10pm - 1:30pm
Lunch
12:45pm - 1:30pm
Plenary Session
Mac McGuire
How to be a Super Hero at Work. A Critical Component of the Baldrige Criteria is the Core Values
Keynote Speaker: Mac McGuire, Ph.D. Founding President, CEO McGuire & Associates
Getting Better with Baldrige: Using Your Feedback Report for Continuous Improvement
James Kinneer - VP, People and Organizational Development Indiana Regional Medical Center (2012 Mastery Award Recipient)
Performance Excellence in Education Needed Now More Than Ever Bob Schoch, Director of Business Administration North Penn School District (2010 Proficiency Award Recipient)
Getting the Most From Your KAPE Experience Bob Bitner, KAPE Executive Director
3pm - 3:30pm
Closing
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